I ordered an item listed as “advanced order or special build.” When will it arrive?
Special builds or advanced order items are not available to ship at the time of purchase. Shipping timelines are detailed in the product description. 

Please check the product page when items will ship. Shipping and delivery dates on these items are not guaranteed, unless otherwise noted.

While we make every effort to communicate accurate delivery estimates around your orders, unanticipated production delays for advanced orders and limited edition/Special build items do happen. If an item in your order has been affected by a production delay, we will notify you via email as soon as possible.

Anything else I should know about advanced orders/special builds?
Yes! If you do place a advanced order/special build from our store, please note the following:  

    • Payment is charged immediately at checkout.
    • Timelines vary based on product. Please refer to the product description for estimates on when the item you’re ordering is intended to ship.
    • Final specification may alter from original if in our judgement it is sonically superior. 
    • The date listed on the product page is an estimation 
      • Details regarding delays are communicated by email. If an update has not been provided, we don’t have the information readily available yet.